FAQS

WHAT DO I NEED TO BRING TO MY CLASS?

MAT: All participants are asked to bring their own mat for hygiene reasons. For Pilates, a thick mat is preferred (around 10 mm is ideal). If you need to purchase a mat please contact Sarah - mats can be purchased and collected at your class for £15.

WATER: Please bring a bottle of water, and remember to hydrate before and after your class.

PAR-Q: If you haven't already sent it to your instructor, please remember to bring your completed PAR-Q along to class. If you identify any issues when completing the questionnaire, it is best to discuss these with your instructor prior to attending your class.

WHAT SHOULD I WEAR ?

NO SHOES: Pilates is usually done barefoot. You can wear socks if you prefer, but consider a pair with grippy bottoms so you don't slip.

FORM-FITTING, COMFORTABLE CLOTHES: Choose comfortable gym clothes which are stretchy, but not too baggy. In Pilates, alignment is really important and your instructor needs to be able to see your body. Some Pilates exercises end with your legs in the air and other positions which could cause clothing to ride up or fall down - you might like to keep modesty in mind! It is advisable to bring a warmer layer to put on during the cool down/relaxation phase of your class.

JEWELLERY: Remove long necklaces, loose jewellery and belts.

OPT FOR UNSCENTED: Some people are sensitive to strong smells - such as perfumes - so please refrain from wearing anything too strongly scented.

ETIQUETTE

ARRIVE ON TIME: Aim to arrive 5 minutes before your class starts, to allow yourself a chance to set up your mat and discuss anything you need to with your instructor.

NO SHOWS: Please contact your instructor if you're going to miss a class - otherwise they might worry about you! If you've signed up for a class, that space is being held for you and your instructor might be able to fill your space if you let them know you cannot make it.

PHONES: Pilates requires concentration, so please turn off phones to avoid any unnecessary distractions!

YOUR HEALTH: Let your instructor know about injuries or changes in your body before and during the class. Whether it's a seemingly minor worry or a more significant issue like surgery, pregnancy, neck pain or back pain your instructor will need to know to ensure your practice is safe and effective.

PAYMENT

PAYMENTS: Payment can be made by cash or card at your class, or by BACs. Please see 'Prices' for current rates. 


4 CLASS PASS: Blocks are non-refundable. Up to two weeks Holiday can be booked in any block (please try to give a minimum of 1 week’s notice) in which case your payment will be rolled forward to your next class.

ADVANCE PAYMENT: Please note that for busy classes, payment in advance may be requested to secure your space as follows. All pre-payments are non-refundable.

CANCELLATIONS AND NO SHOWS

GROUP CLASSES

All group classes require cancellation at least 8 hours in advance of the class start time. If you fail to give appropriate notice, the following will apply:

1. If you usually pay for classes in blocks either
a) one class will be deducted from your current block, or;

b) if you do not attend on a date when your block payment is due, you will be charged £8 in addition to your next block payment.

2. If you usually PAYG or are booked in for a taster class no cancellation fee will apply but you will be asked to pay in advance to secure your next class booking.

3. If you have paid in advance to secure your place, you will still be charged if insufficient notice is given.


PRIVATE & OTHER CLASSES

All Private, Small Group or other specifically scheduled classes require cancellation 24 hours in advance of the class start time. If you fail to give appropriate notice, you will be charged the 50% of the full fee.


THANK YOU FOR YOUR UNDERSTANDING

There can be special unavoidable circumstances which may cause you to cancel with short notice. Please let Sarah know of any extenuating circumstances and these can be reviewed on a case by case basis.

STUDIO 50 CLASSES

Please note that classes at Studio 50 in Ringwood are subject to separate terms and conditions. Please contact for more details.

 

©2020 by Mind Body Mat Pilates.